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  In view of the different-level products and services in the current floor market, Mac Douglas floor points out that customer should choose proper products according to their own decoration style and economic ability. In particularly, customers should choose the enterprises with good brands and credit. The following are the investigation given by the specialists of Mac Douglas for the current floor market and the characteristics of floor, which provides general knowledge about the selection of wood floor, only for reference:
Brand is first in the selection of wood floor. The enterprises with good brands have perfect quality control systems. Their products sold in markets are qualified and have been given strict inspection. There are quality and environment protection guarantees for such products. Enterprises with good brands pay more attention to service and they have perfect after-sale service guarantee system. A telephone to them will solve the quality problems for the products you bought. It is not advisable if an enterprise only emphasizes on prices but pays little attention to brand and service. An enterprise can serve customers better when there is certain profit space. If an enterprise can not recognize this, it will regret later. Mac Douglas floor gives a promise: after receiving complains of customers, it will give door-to-door service within 24 hours for general customers and 48 hours for engineering customers, solving problems and make customers fully satisfied.
Buy the products that have Production License and have been recognized by government departments. The country carries out Production License system for the floor industry, and the enterprises without Production License are not allowed to produce and sell. Quality Management System Certification, namely ISO9001:2000 Quality Management System Certification, is also needed. The enterprises with Production License and Quality Management System Certification have perfect production equipments and inspection equipments (including environment protection inspection), as well as relevant quality control standards, which ensure the quality and environment protection requests of products. The simplest method for customers to identify truth is to inquire on internet by the certification NO. provided by enterprises. The NO. and enterprise name should be in conformity.
Do not choose floor that is too long or too wide for style, for such floor is liable to deform.
Be careful about the cheat of the wood name of floor. At present, many enterprises abuse wood name. They cheat customers by replacing good wood with bad wood. Even more, some enterprises stick barks on the floor with quality problems, such as cracks, corrosion, dead knot, worm eaten, etc., and they sell these floors as solid wood floor. Mac Douglas floor reminds customers to be cautious.
Rationally look on the color difference of solid wood floor. Floor is made of natural wood, so it has the natural characteristics of wood, and the floor must have color difference. Customers should not have too rigid requests on the color difference of wood floor. Color difference is not the quality problem of products, and it can be properly adjusted in installation process, so as to make the color difference more natural. In general, good products pay more attention to the natural color of floor, and the wood is very clear. The wood is still clear even after coloring. If the texture of floor is intangible, then the floor may be bad-quality product (such as cracks, corrosion, dead knot, worm eaten, etc.) that has been given coloring treatment, so as to cheat customers. It is advised not to buy such floor.
Rationally look on the deformation of solid wood floor. Floor is made of natural wood, so it has the natural characteristics of wood. The wet expansion and dry shrinkage of wood are unavoidable, and these phenomena will appear with the temperature and humidity change of air in the use process. They have no direct relationship with the quality of floor. The stabilities of various floor materials are different. In the same climate condition, the appeared wet expansion and dry shrinkage are different. In addition, customers should pay attention to the maintenance in use process. The floor made of the wood species with small wet expansion rate and dry shrinkage rate and good stability should be chosen. For example, the following wood species have good stability: Oduma, Ulin, Teak, Ohabu, Ash, Fir, Birch and Acacia, etc.
The appearance of floor is also very important. Customers should observe if there are such material defects as cracks, corrosion, bark pocket, dead knot, worm eaten, etc.
Emphasize on the water content of floor in the selection. Water content is the important factor that directly affects the deformation of floor. Customers can ask for relevant inspection reports from businessman. This is rather important for the section of famous brand. Generally speaking, enterprises without strength can not control it well. In contrast, enterprises of famous brand have perfect drying and inspection equipments and they can strictly control the water content of wood.
The selection of floor accessories and fittings is also very important. For example, wood stud, damp proof membrane, wall skirting, etc. Although they occupy a low proportion and have low prices, they have significant influence on the installation quality, comprehensive effect and service life of floor and can not be neglected. The water content of wood keel and moth control are particularly important. Customers who only emphasize on low price buying the wood keel with high water content or moth will regret later, for such wood keel will directly affect the deformation and worm eaten of floor. Mac Douglas floor suggests that customers should buy the wood studs produced by formal enterprises. For the products produced by them are treated by high-temperature steam spray. There are not such problems as high water content and moth, and customers can be free to use.
Some customers are not conscious of reserving bills, contracts and other relevant proofs after buying floor, which makes them can not maintain their own lawful rights and interests for the lack of proofs, so Mac Douglas floor reminds that:
1. Customers should sign contracts with operators on sales and installation service, and the content should be clear;
2. Do remember to ask for the warranty card, acceptance certificate and sale bills of the products.
3. Customers can complain to the Committee for the Protection of Customers’ Rights and Interests once there is a consuming dispute. They should also report to the national Industrial and Commercial Administrative Law Enforcement Department once they find the clues of producing and selling fake goods.
Please go on paying attention to Mac Douglas floor for more information about floor.

 

 

 
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